terms & conditions

 

6. Copy for Returns policy and terms and Conditions

  • Jack Lemkus Online is a business in the retail industry which markets sneakers, replica and street wear.
  • Orders will be confirmed and billed via the email address provided on the order form.
  • Final invoice amount to be paid in full before shipping. Goods will only be shipped once full amount reflects in sender's account.
  • Jack Lemkus Online Store offers South African shipping. Shipping is free within South Africa if you spend R 500 but over a surcharge will be applicable to areas not on our courier’s route. All shipping charges are subject to change.
  • A tracking number for each order will be provided via email upon shipment.
  • Additional fees may apply for shoes with special or oversized packaging.
  • Delivery times do not include Saturdays, Sundays or public holidays, and are subject to signature authorisation.
  • Shipments go out Monday through Saturday (before 1 pm), not including public holidays.
  • Orders with incorrect billing information, or requiring additional verification, will be delayed.
  • Once payment reflects in sender's account, shipping in/from South Africa will commence within 3–5 working days. Outside of South Africa the customer will be notified by email as to how long the order will take, should there be any issues.
  • An adult signature will be required for delivery.
  • All orders are shipped double boxed with relevant labels.
  • All shoes and clothing are 100% authentic. We do not sell, accept, or otherwise deal with fakes or factory variants. Buy with confidence as all shoes offered for sale are thoroughly inspected by experienced staff for condition and authenticity.
  • This site serves as a full online sneaker, replica and street wear clothing store and nothing else; no other items will be billed or shipped from this site.
  • Jack Lemkus Online takes all reasonable steps to protect the personal information of users. Read our Policies
  • Jack Lemkus Online accepts various secure payment methods. Read about these
  • Credit card transactions will be acquired for Jack Lemkus Online via Pay Gate (Pty) Ltd, the approved payment gateway for Standard Bank of South Africa.  Pay Gate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.  Users may go to www.paygate.co.za to view their security certificate and security policy.
  • Jack Lemkus has no access to card details entered by the client on Pay Gate’s secure site.
  • The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction currency is South African Rand (ZAR). 
  • PayPal orders will be automatically invoiced with an additional fee of 5% due to fees involved.
  • Jack Lemkus takes responsibility for all aspects relating to the transaction, including sale of goods and services sold on this website; customer service and support; dispute resolution; and delivery of goods. 
  • Jack Lemkus may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  • Jack Lemkus contact details are